The Problem with Chasing Payments
Every business owner knows the frustration: you've done the work, sent the invoice, and now you're waiting. Days turn into weeks. You don't want to seem pushy, but you need to get paid.
Manual follow-up is time-consuming and awkward. You forget which clients you've reminded, worry about damaging relationships, and spend hours on admin instead of billable work.
Automatic payment reminders solve this. They're consistent, professional, and persistent — without you having to do anything. Studies show that automated reminders can reduce late payments by up to 50%.
Reminder Features
Everything you need to get paid on time, every time.
Automatic Reminders
Set up reminders once and let Illumi send them automatically. No more manual follow-ups.
Custom Timing
Choose when reminders are sent — before due date, on due date, or after. Set multiple reminder stages.
Professional Templates
Use our proven reminder templates or customise your own. Stay professional while getting paid.
Email Delivery
Reminders are sent via email with a direct link to pay. Make it easy for clients to settle up.
Escalation Ladder
Set up escalating reminders — friendly at first, more urgent as time passes.
Per-Client Settings
Customise reminder settings for different clients. Some need gentle nudges, others need firm deadlines.
The Perfect Reminder Schedule
Set up an escalation ladder that starts friendly and gets more urgent over time. Clients get multiple chances to pay before things get serious.
Professional Reminder Templates
Use our proven templates or customise your own.
Subject: Quick reminder: Invoice INV-2026-042 due soon
Hi [Client Name],
Just a friendly reminder that invoice INV-2026-042 for R 4,500.00 is due on [Due Date].
You can view and pay the invoice online using the button below:
If you've already sent payment, please disregard this message.
Thanks,
[Your Name]
How It Works
Set up once, get paid automatically.
Set Your Schedule
Choose when reminders are sent relative to due dates.
Customise Messages
Use templates or write your own reminder messages.
Activate
Turn on automatic reminders for all invoices or select ones.
Get Paid
Clients receive reminders and pay online. You do nothing.
Frequently Asked Questions
How do automatic payment reminders work?
You set up a reminder schedule (e.g., 3 days before due, on due date, 7 days overdue). When an invoice reaches each milestone, Illumi automatically sends a professional reminder email to your client with a link to pay.
Can I customise the reminder messages?
Yes. You can use our proven templates or write your own. Customise the subject line, message body, and tone to match your brand and communication style.
Will clients know the reminders are automated?
No. Reminders are sent from your email address and look like personal messages. Clients see a professional reminder that appears to come directly from you.
Can I set different reminders for different clients?
Yes. You can customise reminder settings per client. Some clients might need gentle reminders, while others respond better to firm deadlines.
What if a client pays after a reminder is scheduled but before it's sent?
Illumi checks payment status before sending reminders. If an invoice is paid, scheduled reminders are automatically cancelled. No embarrassing 'please pay' emails after payment.
Are payment reminders included in the free plan?
Basic manual reminders are available on all plans. Automatic scheduled reminders are available on Illumi Pro from R99/month.